On 31st October 2012 we finally rang down the curtain on five years of telephone advice for the CDS Direct service.
Since November 2007 employees of The Johnson Partnership have been providing telephone advice 24 hours for 365 days a year to people arrested nationwide for breaches of bail, warrants and an array of minor matters.
Providing the service enabled us to recruit new colleagues at a relatively junior level. A number have moved elsewhere, but we are pleased to say that a good number have been absorbed into The Johnson Partnership and now work as full time solicitors, crown court clerks or police station advisors. The Johnson Partnership Derby, The Johnson Partnership Nottingham, The Johnson Partnership Chesterfield and The Johnson Partnership Mansfield are all in part staffed by people who commenced their legal careers at the CDS Direct Call Centre at 12 St James’s Street here in Nottingham.
Six training contracts have already been offered to ex call centre staff. Full time posts have been provided for a significant number of colleagues who regularly advise at police stations throughout South Yorkshire, Nottinghamshire, Derbyshire, Leicestershire, Staffordshire and Lincolnshire.
We wish the new providers of CDS Direct much success and would like to assure them of our ongoing support.
The disadvantage of the CDS Direct Call Centre was of course that it occupied a great many staff looking after clients who we would never see again. Many CDS Direct clients were the sort of people who were unlikely ever to find themselves in a police station in the future. Others were arrested in far-flung police stations and were unlikely ever to avail themselves of our services on an ongoing basis.
We are now able to redouble our efforts in expanding the firm’s core client base. We are in the happy position of having staff available to expand the work undertaken day by day by The Johnson Partnership’s Defence team.
Not only will The Johnson Partnership’s motoring offence specialists have greater flexibility to look after clients in Magistrates’ Courts throughout the Midlands, the North and East Anglia, The Johnson Partnership police station advisors should be better able to ensure that an attentive service, including transportation, can be provided to clients who have to surrender to bail, or who are warned to attend at police stations from Canterbury to Carlisle.
We aim to increase our presence as Defence solicitors in Sheffield, Staffordshire, Leicestershire and Lincolnshire. Ideally, we would love to be able either to establish ties with local firms of those areas or establish our own bases by way of merger or acquisition. We have young, enthusiastic and highly experienced staff who are keen to provide the necessary support for new or expanded operations.