Posts Tagged ‘ Call Centre ’


Written by admin
September 13th, 2019

For years now the DSCC has been run out of call centres in South Yorkshire.  Operations to the east of Sheffield started back in the last decade with staff employed by Ventura.  The contract then passed to Capita with many of the same staff continuing in-post.  As of August 2019 the DSCC will cease to be operated by Capita and will now move under the wing of HGS.  Hinduja Global Solutions will be running the DSCC out of premises in Chiswick and Preston.

We wish all at HGS the very best for the years to come but want to take this opportunity to thank our friends at Capita.  There are many familiar voices who, during the last five years, have joined us at breakfast, dinner and tea, in bed in the middle of the night, and occasionally, when things get really busy, in the shower!  We thank you all and wish all of you the very best for the future.


Written by Sian Hall
October 17th, 2017

It is with great pleasure to introduce our newest Trainee Solicitor, Benn Robinson.

Benn first started to study law at Nottingham Trent University at the age of 18. He completed the first two years of his sandwich course before spending the third year with another local firm. Unfortunately, he wasn’t able to complete his course at that time but undeterred he joined the Call Centre and became accredited as a Police Station Representative. In 2012 he moved into our Crown Court Department and has been a firm favourite there ever since. He re-started his degree course in 2014 on a part time basis and has balanced that with working full time and being on call.

We were so proud when he successfully completed the course this summer and he is now studying for the LPC part time alongside his Training Contract which started at the beginning of the month. Unbelievably, he still manages to find time to enjoy golf and football and is currently bracing himself for the arrival of his first child next year.

Watch this space ladies and gentlemen as those dulcet Brummie tones will be heard in a court near you in the not too distant future!

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